Support.

What to send

Product, issue, device, and software version. Add a screenshot when useful; remove private information first.

Plushy

Plushy is in development and is not yet available in the App Store.

For early access, email hello@aria.ski.

STOW

For help with STOW, email support@aria.ski and include the app version, device model, iOS version, what you expected, and what happened. Remove private information from screenshots and do not send a .stow backup unless you have reviewed its contents and intentionally choose to share it.

If the archive cannot open, do not delete the app first. Unlock the device and try again. STOW can offer a previous-good internal save or an exported backup; the unreadable data is preserved separately. Exported .stow backups contain archive records and photos and are not encrypted.

Camera access can be changed in iOS Settings. STOW’s normal item and place features work without camera permission or a photo. The app has no account or STOW cloud-sync service.

Security

Email security@aria.ski with clear reproduction steps. Do not access data that is not yours.

Operator

Aria Innovation Engine LLC · Cupertino, California
support@aria.ski